FAQ

How to reinstate a group booking
Unlike reinstating an individual booking, the system currently does not support a quick action to un-cancel a group booking.  1. Select 'Search'...
Tue, 21 Jul, 2026 at 9:10 PM
How do I log into my system and reset my password?
How do I log into my system? You can access your system from any internet browser, but we advise you use Google Chrome. Login using this link - htt...
Tue, 21 Jul, 2026 at 1:56 PM
How do I view my calendar?
Your calendar is the main screen you will use in your system. It will tell you: Who has booked for a certain day What part of the day they have booked...
Mon, 20 Jul, 2026 at 7:00 PM
How do I confirm a booking and send an email?
To confirm a booking you first change the booking status, and then email the guest with the confirmation. Select the booking in the calendar. The b...
Thu, 1 Mar, 2018 at 10:55 AM
How do I create a copy booking?
1. Select the first booking in the calendar.  2. Select 'Copy booking' 3. Select the options to create the copy booking. Choose if the booking...
Mon, 20 Jul, 2026 at 7:38 PM
How do I send an invoice?
Sometimes people or organisations may request an invoice for their booking. It is easy to send this straight from your system. Select the booking reque...
Mon, 20 Jul, 2026 at 7:48 PM
How do I add room number and door code to your rooms
With the email tag [Rooms], you can let your guests know their room number and access code in a confirmation, arrival, or reminder email. The tag will simpl...
Tue, 21 Jul, 2026 at 7:13 PM
How to set up email templates
In AbodeBooking, you can set up different kind of emails such as confirmation, reminder, cancellation or check-out emails, to give your customers the right ...
Tue, 21 Jul, 2026 at 7:41 PM
How do I record a payment?
You can record payments using the "Payment Due" button on the booking page of a booking  The system will bring you to the payment page (full...
Tue, 21 Jul, 2026 at 8:17 PM
How to unallocate a booking
Unallocating bookings makes it easier to move bookings around the calendar. It is useful to maximise occupancy, as you would be able to fill unnecessary emp...
Tue, 21 Jul, 2026 at 8:27 PM