FAQ

How do I add a 'part stay' deposit payment?
This Part Stay deposit option is recommended when you have 2 or more nights booked but want to hold a deposit.  Adding a part stay deposit to a booking ...
Wed, 10 Apr, 2024 at 12:43 PM
How do I set up temporary promos for the website booking engine?
Note: This feature applies to properties using the Abode booking engine. Abode's booking engine flexibility allows for many ways to create custom pr...
Thu, 2 May, 2024 at 1:11 PM
How to use the 'All Rooms' filter on my calendar?
Navigate to your calendar select the field titled 'All Rooms' and use the arrow drop down to filter arrivals, departures, stayovers or empty room...
Fri, 3 May, 2024 at 12:27 PM
Why is my rate incorrect on my online channel (OTA)?
When connected to a channel manager, rates are commonly managed in Abode and sent through to your channels. Sometimes you may find that the rate advertised ...
Tue, 2 Jul, 2024 at 5:11 AM
How does Abode help me comply with my Payment Card Industry Data Security Standard (PCI DSS) responsibilities?
Useful links PCI Security Standards website How do I manage users in my Abode system? How do I set up 2 Factor Authentication? How do I use an online p...
Fri, 14 Feb, 2025 at 9:40 AM
How do I manage users in my Abode system?
(If adding a user to access multiple property accounts, enter the same email address as a user in each system. The user can then switch between accounts by ...
Thu, 13 Feb, 2025 at 12:54 PM
How do I set up 2 Factor Authentication?
If your user login requires access to guest card numbers (not Stripe or Windcave), then you must use 2 Factor Authentication. We recommend using a deskt...
Thu, 13 Feb, 2025 at 3:11 PM