FAQ

What do I do if I've forgotten my password
We highly recommended writing down your login information and keeping it in a safe place. If you have happened to forget your password or you are trying to ...
Fri, 17 Jun, 2022 at 7:13 AM
How do I complete a cash-up using 'Shifts'?
We recommend checking out the guide to using the cash-up feature before using 'Shifts'. You can follow along here. https://abodebooking.freshdesk.co...
Wed, 22 Jul, 2026 at 9:12 PM
How do I check in a booking?
Marking the status of a booking in Abode to 'checked-in' can be done in one click. Note: If you are checking in a group booking, please view this ar...
Thu, 23 Jul, 2026 at 2:04 PM
How do I check out a booking?
Marking the status of a booking in Abode to 'checked-out' can be done in one click. Note: If you are checking out a group booking, please view this ...
Thu, 23 Jul, 2026 at 2:09 PM
How do I send automated follow-up emails to guests?
In this FAQ we will be learning how to send automated follow-up/ checkout emails to guests.  Note: The guest has to be checked out for it to work. (this...
Thu, 23 Jul, 2026 at 2:15 PM
How do I add google analytics to my website booking engine?
*This tutorial is for Google Analytics 4 only. You will have to upgrade to the newest version of google analytics if you haven't already.* Google An...
Thu, 23 Jul, 2026 at 2:19 PM
How do I use my 'Bookings' screen?
The Bookings screen in Abode acts as a 'live feed' of new online bookings, modifications and cancellations that have entered the system via your onl...
Mon, 13 Mar, 2023 at 1:16 PM
How Do I Turn On Booking Notifications? (Google Chrome)
Abode offers the ability to be prompted whenever a new booking is made on your website or at a connected channel. Follow the steps below to ensure the best ...
Thu, 23 Jul, 2026 at 2:37 PM
Essential Data Requirements for Booking Imports
To ensure a successful import of your booking data into Abode, please review the following list and ensure that your data meets the required format and cont...
Thu, 1 Jun, 2023 at 7:55 AM
How do I add a mandatory cleaning fee to my Abode booking engine?
Using the Tickets function you can add additional charges to your Abode website booking engine. Follow the steps below to add a mandatory cleaning charge. ...
Mon, 30 Oct, 2023 at 12:34 PM