FAQ

How do I update the inventory sent to my channel manager?
To reserve the number of spaces available to your channel manager, you can use the Inventory screen in Abode. This allows you to manage your online availabi...
Wed, 14 Feb, 2024 at 1:06 PM
How do I make an adjustment to an invoice?
Make an adjustment to a booking price by using the Invoice screen. Open the booking and select View Invoice Select 'Adjustment' and ent...
Fri, 25 Aug, 2017 at 3:10 PM
How do I set restrictions on my Abode website booking page?
This article is for users with the AbodeBooking website booking page. AbodeBooking allows you to set minimum stays and restricted check/in out for certa...
Wed, 3 Feb, 2021 at 2:53 PM
How do I give a guest a refund for a shortened stay?
If a guest has shortened their stay but has paid in advance it is easy to give a refund by just adding a negative payment. Shorten the number of nights...
Tue, 27 Oct, 2020 at 8:41 PM
How do I print or email a guest invoice?
It's easy to print or email a guest invoice from the guest's Invoice screen. Select the View Invoice button from the booking screen. Select...
Tue, 13 Nov, 2018 at 2:06 PM
How do I add a deposit payment?
Adding a deposit to a booking is easy with the Payment Due button. Select Payment Due from the booking screen. Select 'Deposit only'. S...
Wed, 10 Apr, 2024 at 12:46 PM
How do I cash-up/balance the till at the end of the day?
Please note this feature is only available in the Standard Version (Till/Register). Use the Register to do a nightly cash-up. The cash-up is done in thr...
Fri, 3 May, 2024 at 12:36 PM
How do I set up weekly rates for my rooms and beds?
If you wish to set a special rate for week long stays, you can set up an alternative rate which can be applied in the booking. Select Settings > Acc...
Mon, 1 Feb, 2021 at 2:44 PM
How do I add/edit/delete sale items in my system settings?
There are two ways to add sales items to your system. Items can be added to a booking (on account) from the guest's booking screen, or they can be added...
Mon, 24 Jun, 2024 at 9:49 PM
How do I add and remove users from my AbodeBooking system?
Please note this article applies to Standard and Ultimate Abode system users only. (If adding a user to access multiple property accounts, enter their s...
Tue, 3 Aug, 2021 at 3:57 PM