FAQ

How can I manage my housekeeping roster for the future?
The Cleaning Forecast in your AbodeBooking system helps you manage your future housekeeping staffing levels. Use this report to help predict how much work i...
Tue, 21 Jul, 2026 at 3:03 PM
How do I cancel multiple rooms/beds in a group at the same time?
It's easy to cancel (or delete) multiple rooms/beds from a group booking by just selecting check boxes and then 'Delete'.  Open the group &...
Tue, 21 Jul, 2026 at 3:06 PM
How do I set up alternative price types in Abode?
Abode allows you to link different price alternatives to the same inventory type. You can also choose whether these are available on your channel manager an...
Tue, 21 Jul, 2026 at 3:12 PM
How do I push a full refresh of availability to my channel manager?
There are some situations where you would need to send a full refresh of your availability/rates/restrictions to your channel manager. These may be: Your ...
Tue, 21 Jul, 2026 at 3:20 PM
How do I edit/delete a business invoice?
Please note this article applies to 'Standard/Ultimate' subscribers. When creating a business/company invoice you may need to edit or delete the...
Tue, 21 Jul, 2026 at 3:23 PM
How do I check when a payment (receipt) was applied to a booking? (Standard)
Please note this article applies to Standard/Ultimate subscribers. You may want to check when a payment was applied to a booking to help with reporting ...
Tue, 21 Jul, 2026 at 3:34 PM
How do I add/remove 'Payment Method' options?
Select Settings > System > List Values. Filter the menu to Payment. Enter the new value and select the 'Add' button. To remove a ...
Tue, 21 Jul, 2026 at 4:29 PM
How do I add an individual booking to a group?
You can add any booking to a group by changing its 'booking number'. Note the booking number and name of the group you want to add to. Open...
Tue, 21 Jul, 2026 at 4:33 PM
How do I set up virtual rooms? (Standard)
To sell a room as a different occupancy type, you can use the 'virtual rooms' feature in Abode. (This feature is available in the 'Standard'...
Tue, 21 Jul, 2026 at 4:44 PM
How do I process a refund on a booking?
To process a refund for a shortened stay, please view the following article - How do I give a guest a refund for a shortened stay? For how to process a ...
Fri, 24 Jul, 2026 at 4:37 PM