FAQ

How do I send a receipt from Abode?
Once a payment transaction has been processed or recorded in Abode you can send a receipt to the guest. If you have Stripe integrated with your Abode s...
Thu, 4 Jan, 2024 at 12:14 PM
How do I create rate plans in Abode?
If you are selling your rooms via a channel manager you may need to sell them with different rate plans. E.g. Room Only, Bed and Breakfast. You can do this ...
Thu, 6 Jun, 2024 at 12:25 PM
How do I copy a previous guests details into a new booking?
If a guest has stayed with you before, you can copy their details onto a new booking, including any stay notes. Create the new booking and number of ...
Mon, 8 Jan, 2024 at 10:09 AM
How do I extend a channel/OTA booking?
When a guest has booked via an OTA channel and arrived at your property, they may wish to extend their stay. To keep your reporting accurate and choose the ...
Thu, 18 Jan, 2024 at 9:28 AM
How do I add a split payment?
There are some scenarios a guest may want to split their payment: two guests in a double room want to split the cost, a guest may want to pay with different...
Mon, 5 Feb, 2024 at 8:41 AM
How do I set up promotional prices for my Abode booking engine?
In Abode you can set up promotional prices with their own rates, rules and periods to be available on your website. These can either be available on your ma...
Thu, 23 Jul, 2026 at 2:46 PM
Can I mark my room as dirty or clean?
Can I mark my room as dirty or clean? Yes a new feature has recently been added to assist housekeepers with their cleaning.  1. From the calendar naviga...
Wed, 27 Mar, 2024 at 12:28 PM
How do I add a 'part stay' deposit payment?
This Part Stay deposit option is recommended when you have 2 or more nights booked but want to hold a deposit.  Adding a part stay deposit to a booking ...
Wed, 10 Apr, 2024 at 12:43 PM
How do I set up temporary promos for the website booking engine?
Note: This feature applies to properties using the Abode booking engine. Abode's booking engine flexibility allows for many ways to create custom pr...
Thu, 2 May, 2024 at 1:11 PM
How to use the 'All Rooms' filter on my calendar?
Navigate to your calendar select the field titled 'All Rooms' and use the arrow drop down to filter arrivals, departures, stayovers or empty room...
Fri, 3 May, 2024 at 12:27 PM