Abode Support

When connected to a channel manager, rates are commonly managed in Abode and sent through to your channels. Sometimes you may find that the rate advertised ...

Useful links PCI Security Standards website How do I manage users in my Abode system? How do I set up 2 Factor Authentication? How do I use an online p...

(If adding a user to access multiple property accounts, enter the same email address as a user in each system. The user can then switch between accounts by ...

If your user login requires access to guest card numbers (not Stripe or Windcave), then you must use 2 Factor Authentication. We recommend using a deskt...

To charge a cancellation fee on a booking, first add the charge to the cancelled booking and you will be prompted to record payment. First find the can...

If entering a manual booking, you may want to update the nightly rate. Create the booking in the calendar, and select the Edit nightly rates button in ...

If you are receiving bookings from Hostelworld, you may want to add a commission adjustment so the balance on your bookings is the amount to be collected by...

Abode allows you to add grey 'divider' lines in your calendar grid, so you can choose how to organise your room groups. Select Settings > Ac...

Sometimes you may want to add rooms to your calendar, but not have them available for online booking. This may be for managing staff accommodation, overflow...

1. Navigate to Settings > Accommodation > Accommodation > Edit 2. Adjust the number of available guests in the "Capacity" field and...