FAQ

Room Occupancy Report
The "Room Occupancy" shows you the occupancy of each room/bed to a given period of time under certain circumstance and certain filters. To see...
Mon, 9 Aug, 2021 at 3:28 PM
Income Summary Report
The "Income Summary" report allows you to see a summary of your revenues, receipts, occupancy and arrivals and departures to a give perio...
Mon, 9 Aug, 2021 at 3:34 PM
Debtors & Creditors report
With the "Debtors & Creditors" report, you can identify (group) bookings that still owe you, or you owe them. To go to the "Debtors &...
Mon, 9 Aug, 2021 at 3:45 PM
Receipt Listing report
The "Receipt Listing" report allows you to show all paid bookings to a certain period of time.  To see the "Receipt Listing"...
Mon, 9 Aug, 2021 at 3:48 PM
Revenue Listing report
The "Revenue Listing" report allows you to show all made revenue to a certain period of time.  To see the "Revenue Listing"...
Mon, 9 Aug, 2021 at 3:53 PM
How do I make a booking?
Making a new manual booking in Abode is only a one-click process. To make a group booking in your calendar, please view this article - How do I make a group...
Fri, 1 Jul, 2022 at 5:09 PM
How do I cancel (and un-cancel) a booking?
If someone contacts to cancel a booking you can easily do this in your system to free up the space for someone else. You can also un-cancel the booking if i...
Tue, 10 Aug, 2021 at 9:56 AM
How do I confirm a booking and send an email?
To confirm a booking you first change the booking status, and then email the guest with the confirmation. Select the booking in the calendar. The boo...
Tue, 10 Aug, 2021 at 10:04 AM
When the property email address is blacklisted
Occasionally the Abode mail service will blacklist the property email address.  This happens when the properties email server rejects an email fro...
Wed, 11 Aug, 2021 at 12:22 PM
How do I create email templates for specific prices/types?
The Abode Unlimited PMS allows you to create custom paragraphs of text that can to linked to specific price types in your system. This means, for example, t...
Tue, 14 Sep, 2021 at 9:43 AM